1. Information We Collect
We collect information you provide when creating an account or using our services:
- Name, email address, and password
- Company name and phone number (optional)
- Payment information (processed securely by our payment providers)
- Server configuration choices and usage data
- IP addresses and browser information for security purposes
2. How We Use Your Information
We use collected information to:
- Provision and manage your server infrastructure
- Send service notifications, invoices, and support communications
- Improve our platform and diagnose technical issues
- Comply with legal obligations and enforce our Terms of Service
3. Data Storage & Security
Your data is stored on secured servers. We use industry-standard encryption (TLS/SSL) for all data in transit. Passwords are hashed using bcrypt and never stored in plain text. We retain your data for the duration of your account plus 90 days after termination.
4. Sharing of Information
We do not sell your personal information. We may share data with:
- Payment processors (Stripe, PayPal) to handle billing
- Infrastructure providers to deliver our services
- Law enforcement when legally required
5. Cookies
We use session cookies essential for authentication and site functionality. We do not use advertising or tracking cookies.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at privacy@xtreamreal.com to exercise these rights.
7. Contact
For privacy-related questions, email privacy@xtreamreal.com